Welcome to Paddle Core Store! These Terms and Conditions govern your use of our website and services. By accessing paddlecorestore.com and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use paddlecorestore.com only for lawful purposes related to purchasing premium pickleball equipment. Prohibited activities include:

  • Unauthorized commercial use of site content
  • Interfering with site security or functionality
  • Attempting to access other users’ information

1.2 Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of Paddle Core Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our premium pickleball paddles (carbon fiber, composite, graphite, and hybrid models). However:

  • Colors may vary slightly due to monitor settings
  • We reserve the right to update product specifications
  • Product availability is subject to change

2.2 Intended Use

Our paddles are designed for pickleball play. Misuse that leads to damage (including using paddles for unintended purposes) voids warranties and may make products ineligible for returns.

3. Ordering and Payment

3.1 Order Process

By placing an order, you:

  • Agree to pay the full amount including shipping
  • Confirm all provided information is accurate
  • Authorize us to verify your payment details

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We do not store full credit card numbers on our servers.

3.3 Pricing

Prices are shown in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days
  • Free Shipping: Via EMS for orders over $50, 15-25 business days

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for:

  • Providing accurate shipping addresses
  • Any customs fees or import taxes
  • Checking local regulations regarding paddle imports

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unused products in original condition
  • Items with all tags and packaging
  • Defective or incorrectly shipped items

5.2 Non-Returnable Items

We cannot accept returns for:

  • Used paddles showing wear/damage
  • Items not in original condition
  • Products damaged through misuse

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Include your order number and reason for return
  3. Wait for our RMA authorization
  4. Ship to: Paddle Core Store Returns Department, 4982 Progress Way, Plato, US 55370

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

  • Provide accurate order and shipping information
  • Inspect products promptly upon delivery
  • Follow care instructions for paddle maintenance
  • Use products only as intended
  • Contact us immediately about damaged/defective items

7. Limitation of Liability

Paddle Core Store shall not be liable for:

  • Delays beyond our reasonable control
  • Minor color or texture variations
  • Consequential damages from product use
  • Incorrect addresses provided by customers
  • Customs delays or import issues

8. Dispute Resolution

Any disputes will be resolved through good faith negotiations. If unresolved, disputes shall be settled in the courts of [Your State], USA.

9. Policy Changes

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms:

Paddle Core Store
4982 Progress Way
Plato, US 55370
Email: [email protected]

Thank you for choosing Paddle Core Store for your pickleball needs. We’re committed to providing premium equipment and excellent service to players worldwide.